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Jenis Bahan Monograf
Judul Productivity and service quality : an essential reading for service provides / Flora Han, Debbie Leong
Judul Asli
Judul Seragam
Pengarang Han, Flora
Leong, Debbie
Edisi
Pernyataan Seri
Penerbitan New York : Prentice Hall, 2000
Deskripsi Fisik xi, 186 hlm. : ilus. ; 23 cm
Jenis Isi
Jenis Media
Jenis Wadah
Informasi Teknis
ISBN 9813076607
ISSN
ISMN
Subjek Pelanggan, Pelayanan
Abstrak
Catatan Indeks
Bibliografi : hlm. 179-182
Bahasa Inggris
Bentuk Karya Bukan fiksi
Target Pembaca Umum
Lokasi Akses Online
 
 

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