APA Format
Leitner, Peter M; Leitner, Peter M; Stupak, Ronald J. (2001).
Handbook of public quality management / edited by Ronald J. Stupak, Peter M. Leitner
. New York :: Marcel Dekker,.
MLA Format
Leitner, Peter M; Leitner, Peter M; Stupak, Ronald J.
Handbook of public quality management / edited by Ronald J. Stupak, Peter M. Leitner
. New York :: Marcel Dekker,, 2001
Chicago Format
Leitner, Peter M; Leitner, Peter M; Stupak, Ronald J. Handbook of public quality management / edited by Ronald J. Stupak, Peter M. Leitner. New York :: Marcel Dekker,, 2001.